ACG Tennessee JobSource℠

Position Title: Chief of Staff
Organization: Federation of State Massage Therapy Boards
Reports to: Executive Director
Location: Overland Park, Kansas (Hybrid Onsite)
Salary Range: $150,000 - $170,000 annually

Position Summary

The Chief of Staff serves as the Executive Director's primary strategic and operational partner, helping translate the Federation of State Massage Therapy Boards (FSMTB)'s mission, strategic plan, and board direction into clear priorities, decisions, and execution across the organization. This role leads cross-functional planning and project management, strengthens accountability and communication, and provides strategic financial oversight to ensure the organization's resources are deployed effectively and transparently. The Chief of Staff also provides light HR oversight to ensure people systems support culture, performance, and growth, and acts as an integrator and problem-solver, coordinating the work of directors and serving as second-in-command for day-to-day operations in the Executive Director's absence.
 

The Chief of Staff is a proven and seasoned leader, comfortable moving between big-picture strategy and hands-on implementation, including working side-by-side with staff on the ground in Kansas City.

Core Responsibilities

• Strategic planning and execution across departments
• Organization-wide project management and accountability
• Leadership support, staff management, and org-wide communication flow
• Strategic financial oversight, reporting, and business intelligence partnership
• Partnership with external or fractional HR and finance resources
• Executive support and board preparation
• Coordination of cross-functional priorities and operational follow-through

Success in this role looks like: the Executive Director has greater headspace for strategy and external relationships; directors feel supported and accountable; and cross-functional work moves forward reliably without constant escalation.

Our Culture

At FSMTB, we foster a culture of caring built on these principles:

• Assume positive intent in all interactions
• Embrace an environment of trust and collaboration
• Consider team results as impressive as personal success
• Proactively practice open-mindedness
• Help others understand their value

Our values, Transparency, Accountability, Integrity, and People, guide everything we do.

Your Leadership Profile

• High EQ, low ego: you listen well, build trust quickly, and center the mission over credit.
• Intrinsically motivated: you do not wait for a to-do list; you see what needs to happen and move it forward.
• A systems thinker: you fix problems and also strengthen the process so they do not repeat.
• Calm under pressure: you bring structure and steadiness when things are complex or moving quickly.
• Deeply collaborative: you build alignment across teams, value diverse perspectives, and create space for others to contribute meaningfully.

Who You are / What this looks like

Qualifications

Education and Experience

• Bachelor’s degree in business, nonprofit management, public administration, human resources, finance, or a related field required.
• 7+ years of progressively responsible leadership experience in association, nonprofit, consulting, or comparable organizational leadership settings.
• Experience working closely with executive leadership and supporting cross-functional teams or directors required.
• Experience with financial oversight, budgeting, and resource planning required.
• Experience supporting boards, committees, or governance processes preferred.
• CAE, SHRM-SCP, SPHR, or other relevant advanced credential preferred.

Knowledge, Skills, and Abilities

• Strong strategic thinking paired with practical execution skills.
• Demonstrated success leading cross-functional initiatives and improving organizational effectiveness.
• Strong project management and prioritization skills.
• Excellent interpersonal, facilitation, and communication skills.
• Ability to build trust while holding others accountable.
• Strong financial acumen, including comfort with budgets, financial reporting, and business metrics.
• Sound judgment, discretion, and ability to handle confidential information.
• Ability to work effectively in a lean environment with changing priorities and evolving structure.

FSMTB is an equal opportunity employer committed to building a diverse and inclusive team.