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What we're looking for: We are seeking a talented professional responsible for producing online continuing medical education courses and entering content into a Learning Management System (LMS). The Coordinator: Instructional Design will help coordinate the full cycle of product implementation including development, execution, and the evaluation process.

This job might be for you if you're interested in:

• Working at a not-for-profit, mission-based organization that is focused on its members.
• A welcoming and supportive environment that gives you an opportunity to impact patient care.
• Excellent work-life balance in a hybrid workplace environment. 
• A competitive compensation package that includes outstanding medical/dental benefits, incredible long-term savings benefits, generous time off (including a week-long Winter Break), paid parental leave and more.
• Training and professional development opportunities.

What you'll do:

1. Coordinate the development and implementation of RSNA online educational content including but not limited to RSNA annual meeting content, blended learning programs and other new and repurposed content, cross departmental content quality control, and reporting.
2. Assist the Manager with content development and execution by working with other departments, faculty, and outside vendors.
3. Use instructional design and video editing software to design, build and edit course content.
4. Use predesigned production templates and processes to enter, update and publish educational content into the RSNA online systems, including RSNA Association Management System, RSNA Learning Management System and RSNA CME Repository System.
5. Make suggestions for improving educational course templates based on adult learning theory and online education best practices. Investigate and recommend new ways to leverage the RSNA Learning Management System.
6. Conduct quality control tests on produced online educational programs, including spelling, grammar, on-screen aesthetics, functionality, and accuracy of entered content.
7. Collect, organize, and track production deliverables including permission agreements, faculty disclosure information, activity specific ACCME documentation, project progress, quality control steps and release procedures.
8. Follow and maintain detailed work plans and status reports to ensure educational programs are completed on time, delivered to high professional standards, and within budgeted/allocated resources.
9. Support the Education Department with troubleshooting online education functionality in response to end user inquiries, software and/or browser version updates.
10. Create and update content templates, process instructions and quality control documentation when necessary.
11. Assist the Online Education Manager with any marketing needs.
12. Answer customer service inquiries (phone calls and emails) for Online Learning Center courses.
13. Perform other duties as assigned.

What you'll need:

• Proficient using the basics of Microsoft Word, Excel, Outlook, and Adobe Acrobat
• Experience with online education, learning management systems and content authoring tools (Articulate Storyline/Rise) preferred
• Experience with video editing tools (Adobe Premiere Pro) preferred
• Familiarity with Microsoft 365, Google Drive, HTML5 and responsive design preferred
• Familiarity with Asana or other project management tools
• Able to multitask and meet deadlines
• Basic experience and knowledge of mobile devices, tablets, various browsers
• Strong teamwork and communication skills
• Strong organizational skills
• Able to work independently
• Detail oriented
• Ability to problem solve
• Comfortable speaking with customers

The Radiological Society of North America is an equal opportunity employer and prohibits discrimination and harassment of any kind. RSNA is committed to hiring and employing qualified people without regard to race, color, religion, sex, marital status, national origin, age, disability, veteran status, citizenship status, genetic information, sexual orientation, unfavorable military discharge, ancestry, order of protection status, pregnancy, or any other legally protected characteristic. All employment decisions at RSNA are based on business needs, job requirements, and individual qualifications.

About Radiological Society of North America (RSNA)

The Radiological Society of North America (RSNA) is an international society of radiologists, medical physicists and other medical professionals with more than 54,000 members across the globe. RSNA hosts the largest medical meeting in the world, drawing 58,000 attendees annually to McCormick Place in Chicago, and publishes two top peer-reviewed journals: Radiology, the highest-impact scientific journal in the field, and RadioGraphics, the only journal dedicated to continuing education in radiology. Through its educational resources, RSNA provides hundreds of thousands of continuing education credits toward physicians' maintenance of certification more than 1,000,000 CME certificates have been awarded since 2000. The Society also develops and offers informatics-based software solutions in support of a universal electronic health record, sponsors research to advance quantitative imaging biomarkers, and conducts outreach to enhance education in developing nations. Through its Research & Education (R&E) Foundation, RSNA provides millions of dollars in funding to young investigators, helping to build the future of the profession.

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