NAHB is seeking a Field Specialist to support affiliated home building associations (HBAs). The Field Specialist will help build stronger and more efficient local and state associations by providing onsite assistance and resources focused on best practices in association operations and program execution. The Field Specialist will represent the national association and must be able to generally maintain a moderate to heavy travel schedule.
General Duties and Responsibilities
Consult with state and local HBAs to enhance efficiencies and operations with a focus on benchmarking and improving non-dues revenue programs such as Parade of Homes, Home Shows and general events.
Assist HBAs with putting in place best practices to govern internal programs and processes.
Work with staff and leadership to establish newly chartered associations as well as provide short-term support to HBAs in distress.
Provide thought leadership on helping HBAs better showcase value to members.
Advise and help HBA leadership with the new Executive Officer search process as requested. Provide limited operational support for HBAs experiencing turnover or distress as needed.
Connect HBA staff and members to NAHB staff for key matters, conduct on-site programs for HBA staff and leadership aimed at strengthening the local association, and travel to local HBAs as requested to provide specialty programs to address specific HBAs’ needs.
Skills and Experience
Excellent relationship building and customer service skills to understand customer needs and develop a partnership of mutual respect and trust.
Proven experience in facilitating conversations and helping teams overcome challenges and problem-solve.
Superior written and interpersonal communication skills with a familiarity and comfort in public speaking. Speaks and writes clearly, concisely, and persuasively and listens actively to customers.
Ability to synthesize a large amount of information given the complexity of issues and the diversity of resources offered throughout the organization.
Strong organizational skills, attention to detail, and ability to meet deadlines with consistent follow-through.
Independent, disciplined and self-motivated with availability to travel extensively (generally expected to be on the road at least 50%-75% of the year including overnights and occasional weekends).
Proficient with technology including an understanding of app and social media integration in a professional environment, Microsoft Office, CRM and various means of mobile connectivity.
Three to five years of experience in association management, chapter relations or related area; experience coaching/training within volunteer organizations and with boards of directors.
To apply, please visit nahb.org/jobs.
Equal Opportunity Employer
About National Association of Home Builders
The National Association of Home Builders provides programs and services in support of home builders nationally. Our members have built about 80% of all homes and until recently, generated approximately 14% of the GDP.
Located in Washington, D.C., NAHB has 245 staff and offers competitive salaries and a rich array of benefits.
