NAHB is seeking a Field Specialist to support affiliated home building associations (HBAs). The Field Specialist will help build stronger local and state associations by providing them with onsite assistance and resources focused on recruiting, onboarding, and retaining new members. The Field Specialist will represent the national association and must be able to generally maintain a moderate to heavy travel schedule.
General Duties and Responsibilities
Plan and execute NAHB-sponsored membership programs. Serve as the point person for NAHB-supported membership drive training for state and local associations.
Travel to local HBAs to provide direct support to executive officers and membership staff, including large member recruitment events, new member onboarding and member appreciation events.
Work with the director, membership growth and development to build tools and resources to assist local associations to more effectively manage and expand their membership efforts. Connect HBA staff and members to NAHB staff for key matters, conduct on-site programs for HBA staff and leadership aimed at strengthening the local association, and attend local HBAs as requested to provide specialty programs to address specific HBA need.
Skills and Experience
Excellent relationship building and customer service skills to understand customer needs and develop a partnership of mutual respect and trust. Uncover and assist with unstated needs and connect them with NAHB staff and resources as needed.
Superior written and interpersonal communication skills with a familiarity and comfort in public speaking. Speaks and writes clearly, concisely, and persuasively and listens actively to customers.
Ability to synthesize a large amount of information given the complexity of issues and the diversity of resources offered throughout the organization.
Strong organizational skills, attention to detail, and ability to meet deadlines with consistent follow-through.
Independent, disciplined and self-motivated with availability to travel extensively (generally expected to be on the road at least 50%-75% of the year including overnights and occasional weekends).
Proficient with technology including an understanding of app and social media integration in a professional environment, Microsoft Office, CRM and various means of mobile connectivity.
Three to five years of leadership experience in association management, chapter relations or related area; experience coaching/training within volunteer organizations and with boards of directors.
To apply, please visit nahb.org/jobs.
Equal Opportunity Employer
About National Association of Home Builders
The National Association of Home Builders provides programs and services in support of home builders nationally. Our members have built about 80% of all homes and until recently, generated approximately 14% of the GDP.
Located in Washington, D.C., NAHB has 245 staff and offers competitive salaries and a rich array of benefits.