Central Arizona Shelter Services (CASS), is a non-profit 501 (c)(3), and the largest provider of emergency shelter and housing solutions to adults and families experiencing homelessness in Arizona. The mission of CASS is to empower men, women, and children with diverse needs to end their homelessness by helping them establish and maintain permanent housing. For more information about CASS, please visit our website at www.cassaz.org.
The Development Director is responsible for planning and execution of a diverse fund development plan at the direction of the CEO. Duties include management of the Fund Development team and include marketing, public relations, grants, donor management and community relations. This is a small, fast-paced department and the job is hands-on. The job requires a sense of humor!
The successful candidate will be emotionally intelligent, self-aware, socially aware, and a strong relationship builder. He or she must be able to polish a grant, tour a donor, approve a mailing and update a dashboard, all in an afternoon. They must be able to produce high-quality work quickly, manage time effectively and have the ability to edit an RFP, write thank you notes and engage donors. He or she must be able to communicate effectively to a broad audience both verbally and in writing. He or she must be comfortable using social media.
Execute strategic fund development plan and budget with key priorities, deadlines and goals:
Develop new revenue channels and relationships in the private sector to attain and cultivate donors, grants, key corporate and community partnerships, volunteers as well as support successful campaigns, events and drives to meet strategic goals;
Lead successful annual events and campaigns to meet / exceed fiscal year goals;
Cultivate current and grow new key private sector donors and corporate;
Oversee grants program with Grants Manager to retain and grow grant base of funders;
Oversee successful marketing plan and communications strategies related to website, social media, collateral materials, public relations, media, internal and external newsletters and communications, volunteer and donor appreciation programs, appeals videos, campaigns and events; and
Oversee successful volunteer and community relations and foster in-kind donations of professional expertise and operational supplies.
Develop and lead successful fund development team and related activities:
Lead and manage team to include hiring, training, cross-training and staff development;
Develop individual goals with staff, provide ongoing feedback and one-on-one meetings; conduct performance appraisals;
Cultivate and grow donors, volunteer base and community support by leading team in clearly articulating how the agency mission, programs and services empower those served to end their homelessness;
Engage team in development and networking opportunities on behalf of agency to improve solution and relationship selling skill set as well as build key contacts, networks and branding within the community; and
Ensure successful management of incoming prospects as well as create a steady stream of new prospects and opportunities for team in attaining department revenue goals.
Effectively communicate agency mission and vision to the community:
Act as liaison between community and agency; represent CASS in the community and communicate internal and external vision and CASS mission of ending homelessness; and
Support CEO in managing public relations, media statements and proactive communications.
Forecast, report and manage budget:
Coordinate with the Chief Operating and Director or Finance to develop and manage the development team budget;
Provide short and long-term forecasts and reports related to quota attainment and projections; and
Present progress reports to Executive team and Board of Directors.
Partner with CEO and Board in reaching revenue goals for agency:
Work closely with CEO to support attainment of agency grants and other revenue sources in public sector; and
Educate, direct and motivate agency Board of Directors in assisting team in successfully attaining department goals.
Troubleshoot issues with fund development software as the liaison between the software provider and CASS IT department
Identify and implement improvements in processes, database, reporting, etc.; and
Perform other duties as required
Bachelor’s Degree in business, non-profit management, marketing or closely related field;
Minimum of three-years successful experience raising funds for an agency with financials over five million dollars;
Experience in leading marketing plans, fundraisers and activities to support revenue attainment;
Familiar with private and public sector grant processes;
Experienced in overseeing donors, volunteers and community relations;
Public relations, media and social media management experience;
Executive level of verbal and written communications skills;
Proficient in Microsoft Office Suite applications and contact database management; and
Passionate advocate in gaining support for resolving homelessness.
Advanced degree in non-profit management, business, marketing or closely related field;
Experience building diverse revenue channels in the private sector; and
Experience working with the homeless or impoverished.
Physical Activities and Working Conditions
Moving about on foot to accomplish tasks, moving about the building and campus;
Sitting at a desk for extended periods of time to accomplish tasks;
Ability to lift, carry, push or pull objects up to 20 pounds unassisted
Manual dexterity in order to use keyboard and mouse; and
Close visual acuity to prepare and analyze reports and data.
About Central Arizona Shelter Services
Founded 34 years ago, CASS is the largest and longest serving homeless emergency shelter provider in Arizona. Both our adult and family shelters operate at full capacity 24/7, 365 days of the year. Serving the entire Phoenix metropolitan area, CASS is a regional solution to homelessness, working to fill service gaps and help thousands of people transform their lives, get a roof over their head, a job, and a chance at a new life.